Key Takeaways:

• Save 20% of Resource Time: Automating processes allows travel consultants to focus on higher-value activities, enhancing productivity.
• Boost Sales by 5%: The time saved through automation enables travel consultants to engage more effectively in cross-selling/up-selling, capitalizing on additional revenue opportunities.
• Enhanced Customer Satisfaction: Faster quotation turnaround improves client engagement and loyalty.
• Comprehensive Insights: Custom MIS provides TMCs with real-time data for informed decision-making.
• Optimized Operations: Unified POS solutions streamline workflows and reduce time spent searching for content.

Automating Processes for Efficiency

TMCs can leverage Infohybrid’s talented resources to automate essential processes, significantly enhancing operational efficiency. Our team has successfully developed automation solutions for multiple TMCs in the MENA region, streamlining workflows from quotation generation to content aggregation within a unified point of sale (POS) interface.

Time Savings Through Automation

One of the primary benefits of automation is the reduction in resource time. By implementing automated quotation processes, each travel consultant can save up to 20% of their daily working hours. This freed-up time can be redirected towards valuable activities such as cross-selling and upselling, ultimately contributing to revenue growth. With faster turnaround times for quotes, TMCs can improve customer satisfaction and engagement, setting themselves apart from competitors.

Enhanced Revenue with Cross-Selling Engines

At Infohybrid, we specialize in developing engaging, auto-trigger-based cross-selling engines that help TMCs capitalize on additional revenue opportunities. These systems analyze customer preferences and booking patterns to recommend relevant products and services, effectively increasing sales per transaction.

Comprehensive Point of Sale Solutions

Our experience in developing sophisticated POS solutions for large TMCs ensures that travel consultants can access all necessary content from Global Distribution Systems (GDS), New Distribution Capability (NDC), Low-Cost Carriers (LCC), and hotel inventories—all within a single screen. This consolidated approach minimizes the time spent searching for content, enabling consultants to focus on delivering exceptional customer service.

Advanced Business Rule Engines

Implementing advanced business rule engines allows TMCs to make informed decisions on which content to prioritize based on airline performance and income calculations. This capability helps maintain competitiveness and ensures that the most relevant offers are presented to customers, optimizing revenue potential.

Streamlined Search-to-Booking Flow

With our solutions, TMCs can achieve a seamless search-to-booking flow within the POS interface. This innovation provides management with real-time insights and operational efficiency metrics, enabling informed decision-making with just a single click.

Management Information Systems (MIS)

We have developed custom Management Information Systems (MIS) for our TMC customers that deliver valuable insights into operations and performance. By aggregating data from various processes, TMCs can gain visibility into key performance indicators (KPIs), identify trends, and make data-driven decisions to enhance efficiency and profitability.

Conclusion: Partnering for Success

At Infohybrid, we understand the challenges faced by Travel Management Companies and are committed to providing innovative IT services and staff augmentation solutions that drive efficiency and revenue growth. Our proven experience in automating processes and developing robust systems positions TMCs to thrive in a rapidly changing market.

To discover how Infohybrid can help your TMC save time and boost sales, contact us today. Fill out the contact form below to start a conversation about transforming your operations and enhancing customer engagement.