AI Automation for Corporate Travel

Artificial Intelligence Powered Automation for Corporate Travel

In the rapidly evolving landscape of corporate travel, the integration of artificial intelligence (AI) has become a game-changer for Travel Management Companies (TMCs). At Infohybrid, we specialize in providing tailored IT services that harness AI to streamline and enhance corporate travel booking processes.

Key Takeaways:

  • Transformative AI Solutions: Customized AI booking bots streamline travel booking processes, tailored to specific client needs.
  • Increased Efficiency: Automated quotation processing reduces turnaround time from 30 minutes to just 60 seconds, enhancing operational performance.
  • Time Savings: AI technology saves travel consultants up to 20% of their working hours by reducing repetitive tasks, allowing them to focus on strategic activities and customer engagement.
  • Improved Customer Experience: Faster response times and accurate information enhance client satisfaction and loyalty.
  • Partnership Opportunities: Infohybrid offers tailored IT services to empower TMCs in embracing AI and automation for growth.

Transformative AI Solutions

Our recent engagement with a large travel consulting/innovation company in the USA exemplifies how AI can significantly improve operational efficiency. By ideating and developing an AI booking bot, we were able to revolutionize their travel booking system. This project involved several key components:

  • Customized AI Booking Bot Development: We designed a booking bot specifically tailored to the client's needs, incorporating multiple language capabilities through Azure Translation and leveraging multiple LLM models hosted on Ollama with Retrieval-Augmented Generation (RAG) techniques.
  • Optimized GPU Utilization: Our team ensured that the bot was optimized for GPU utilization and multi-threading, enhancing performance and responsiveness.
  • Email Integration with Freshdesk: The bot was seamlessly integrated with Freshdesk for email management, allowing it to automatically read and comprehend email content, which streamlined the communication process.
  • Automated Quotation Processing: By integrating with flight APIs, the bot significantly reduced the turnaround time (TAT) for processing quotations from an average of 30 minutes to just 60 seconds. This automation drastically lessened the workload on travel consultants, enabling them to focus on more strategic tasks rather than repetitive quoting.

Key Benefits of AI-Powered Automation

The implementation of AI in corporate travel booking brings numerous advantages:

  • Efficiency and Speed: Automating the quotation process not only accelerates response times but also enhances the overall efficiency of travel consultants.
  • Reduced Workload: By handling routine tasks, AI allows travel professionals to dedicate more time to high-value activities, such as customer engagement and upselling.
  • Enhanced Customer Experience: Faster, more accurate responses lead to improved client satisfaction, as travelers receive timely and relevant information.

Conclusion: Embracing AI for Corporate Travel

At Infohybrid, our commitment to integrating cutting-edge AI technologies into corporate travel solutions positions us as a valuable partner for TMCs looking to optimize their operations. By leveraging our expertise in AI and automation, companies can transform their booking processes, enhance efficiency, and ultimately drive revenue growth.

We invite travel management companies and corporate travel executives to explore how our IT services can help you harness the power of AI for your operations. For inquiries or to discuss potential collaborations, please contact us.

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