Amadeus: Revolutionizing Travel Agency Solutions in MENA
Client
20+ countries
active customer base across MENA region
250+ projects
transacting on B2B and B2C booking portals
Case
Developing a Multi-Business Line Platform for Travel Agencies
Amadeus, the travel industry's leading Global Distribution System (GDS), set its sights on revolutionizing the MENA region's travel agency landscape. As the powerhouse behind global travel bookings, Amadeus recognized the need for a comprehensive solution tailored to the unique demands of Middle Eastern and North African markets.
The goal was to develop an enterprise-level, multi-tenant application that would enable Amadeus to offer cutting-edge booking engine solutions to its customers.
Solution: A Scalable SaaS Platform with Global Reach
Our travel technology development agency partnered with Amadeus to create a state-of-the-art Software-as-a-Service (SaaS) platform. This solution was designed to meet the complex needs of travel agencies while providing Amadeus with a powerful tool to expand its service offerings.
Key Activities and Achievements
- Ideated and designed a robust product structure and architecture to support multiple business lines
- Ensured scalability and flexibility to accommodate future growth and market demands
- Developed the product using the latest technology stack, prioritizing scalability and performance
- Implemented best practices in software development to ensure long-term maintainability
- Created a comprehensive global-level SaaS admin interface
- Enabled efficient management of subscriptions and plans for multiple organizations
- Deployed the platform on Azure Cloud using Kubernetes
- Achieved up to 40% cost efficiency through optimized cloud infrastructure
- Provided implementation support to ensure smooth adoption by travel agencies
- Secured a multi-year IT services contract for continuous product enhancements and maintenance
Results?
The SaaS platform developed for Amadeus has revolutionized the way travel agencies in the MENA region operate. By leveraging this multi-tenant application, Amadeus has strengthened its position as a leader in the GDS market. Travel agencies can now streamline their operations with a comprehensive booking engine solution.
As we continue our partnership with Amadeus, we remain committed to driving innovation in the travel technology sector. The success of this project demonstrates our ability to deliver enterprise-level solutions that meet the complex needs of industry leaders like Amadeus.
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